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EziAddress for Microsoft Dynamics CRM?

Addresses in Microsoft Dynamics CRM can be extremely difficult to enter correctly, accurately and consistently.  And addresses are essential throughout CRM.  This wastes your users’ time and costs you money.  EziAddress for Microsoft Dynamics CRM solves this problem, by using post office data – Australian and International.

EziAddress resolves this for as little as $130 per month for your whole organisation.

  •  EziAddress reduces the number of keystrokes to enter a standard address from an average of 40 to an average of 5.



Read more: EziAddress for Microsoft Dynamics CRM

The seven frustrations of DIY CRM – a story


Imagine – in a recent sales meeting it was decided that your organisation really did need a CRM.  All of your competitors, colleagues and friends now seem to use CRM.  Some of them rave about how much easier it makes work, and a few grizzle about all the data entry.  But there will always be some people who complain.  You volunteered to take this project on – it cannot be that hard – after all it is only CRM – customers, addresses and some property  viewing appointments.

Your boss – the Sales Manager – was really pleased as he really felt that it was something that he did not want to do.  This was your chance to shine.  Promotion beckoned.

Read more: The seven frustrations of DIY CRM – a story

Why CRM projects go south - Gill Walker's interview with Rashid Kotwal

Gill Walker says "I am too often distressed when I hear from people how they have taken been 'to hell and back again' by a CRM project". This is almost always because they missed one of the three key parts of the project:

  • Scoping
  • Solution Design
  • Training

In this interview with Rashid Kotwal, Gill Walker discusses those reasons, and how you can avoid the project failure caused by them. 


Every organisation with a CRM needs some kind of CRM support.

You may have a complex system with hundreds of users who need ongoing training.  You may need frequent custom reports.  You may be facing an upgrade, or an integration. Or migrating data from a different system after a business acquisition. You may be rolling out new functionality. You may just find that something isn’t working as expected and you need to fix it. Whatever the case, you need CRM support.

So how should you handle this?  Can your in-house IT team support your CRM, or do you need outside help? And if you are calling in an expert, should you have a contract or just pay on an ad-hoc basis.

The decision is different for each organisation, but here are some pointers to help you work out what’s right for you.

Read more: CRM Support: Handle In-House Or Outsource?

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Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.