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The launchpad to your CRM success
Click here for your complimentary check up 

Call us now on +61 2 8212 3480

EziAddress for Microsoft Dynamics CRM?

Addresses in Microsoft Dynamics CRM can be extremely difficult to enter correctly, accurately and consistently.  And addresses are essential throughout CRM.  This wastes your users’ time and costs you money.  EziAddress for Microsoft Dynamics CRM solves this problem, by using post office data – Australian and International.

EziAddress resolves this for as little as $130 per month for your whole organisation.

  •  EziAddress reduces the number of keystrokes to enter a standard address from an average of 40 to an average of 5.

EziAddressCallAction

 

Read more: EziAddress for Microsoft Dynamics CRM

The seven frustrations of DIY CRM – a story

sorehead

Imagine – in a recent sales meeting it was decided that your organisation really did need a CRM.  All of your competitors, colleagues and friends now seem to use CRM.  Some of them rave about how much easier it makes work, and a few grizzle about all the data entry.  But there will always be some people who complain.  You volunteered to take this project on – it cannot be that hard – after all it is only CRM – customers, addresses and some property  viewing appointments.

Your boss – the Sales Manager – was really pleased as he really felt that it was something that he did not want to do.  This was your chance to shine.  Promotion beckoned.

Read more: The seven frustrations of DIY CRM – a story

Why CRM projects go south - Gill Walker's interview with Rashid Kotwal

Gill Walker says "I am too often distressed when I hear from people how they have taken been 'to hell and back again' by a CRM project". This is almost always because they missed one of the three key parts of the project:

  • Scoping
  • Solution Design
  • Training

In this interview with Rashid Kotwal, Gill Walker discusses those reasons, and how you can avoid the project failure caused by them. 

 

Every organisation with a CRM needs some kind of CRM support.

You may have a complex system with hundreds of users who need ongoing training.  You may need frequent custom reports.  You may be facing an upgrade, or an integration. Or migrating data from a different system after a business acquisition. You may be rolling out new functionality. You may just find that something isn’t working as expected and you need to fix it. Whatever the case, you need CRM support.

So what’s the best way to provide for it?  Can your in-house IT team support your CRM, or do you need outside help? And if you are calling in an expert, should you have a contract or just pay on an ad-hoc basis.

The decision is different for each organisation, but here are some pointers to help you work out what’s right for you.

Read more: CRM Support: Handle In-House Or Outsource?

Are you losing sales because you haven’t implemented CRM yet?

People do not buy until they are ready

Losing sales is every salesperson’s dread.  But a fundamental sales truth is “People buy when they’re ready”.

Your job, as a salesperson is to be in front of them when this happens.

If you’ve been in sales for any length of time you’ll know that it can take 5 to 9+ touches before someone becomes a client.  But how do you know who is getting close to becomeing a client?  How do you spend your effort where you will reap rewards, rather than just spin your wheels?

Read more: Are you losing sales because you haven’t implemented CRM yet?

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Ways to Contact Opsis

Phone: +61(2) 8212 3480

Email: opsisinfo (at) opsis.com.au

Skype: opsiscrm

Postal address: GPO Box 2479, Sydney, NSW 2001

Office Address: Suite 1a,
993 Pacific Highway,

Pymble, NSW 2073

We are ready for Dynamics 365 July 2017 (v9) release.  Are you?

Our next Microsoft Dynamics 365 CRM training in Sydney

Opsis training materials are updated to teach you the new features.  All courses available in v9 and v8.

Introduction to Business Intelligence - 6th November

Troubleshooting - 9th November

Configuration - 13th November

Introduction to Automation - 16th November

Opsis Dynamics 365 Training schedule

Opsis also offer training on your site and a range of other Microsoft Dynamics 365 and Microsoft Dynamics CRM training solutions.


Opsis is an expert Microsoft Dynamics 365 CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these.  Our focus is wholly CRM success, with Microsoft Dynamics 365.  We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Our range of Microsoft Dynamics 365 services include CRM strategy, CRM scoping, Dynamics 365 implementation, technical  support and Dynamics 365 training.