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Is your CRM helping or hindering your sales?

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Most larger organisations, and many smaller organisations have a CRM (or perhaps more than one) of some description.  However, many of them are not delivering as expected.  Is your CRM one of the CRM solutions that is a real boon to your organisation or is it just a system that merely adds work and delivers little value?

Read more: Is your CRM helping or hindering your sales?

EziAddress for Microsoft Dynamics CRM?

Addresses in Microsoft Dynamics CRM can be extremely difficult to enter correctly, accurately and consistently.  And addresses are essential throughout CRM.  This wastes your users’ time and costs you money.  EziAddress for Microsoft Dynamics CRM solves this problem, by using post office data – Australian and International.

EziAddress resolves this for as little as $130 per month for your whole organisation.

  •  EziAddress reduces the number of keystrokes to enter a standard address from an average of 40 to an average of 5.



Read more: EziAddress for Microsoft Dynamics CRM

The seven frustrations of DIY CRM – a story


Imagine – in a recent sales meeting it was decided that your organisation really did need a CRM.  All of your competitors, colleagues and friends now seem to use CRM.  Some of them rave about how much easier it makes work, and a few grizzle about all the data entry.  But there will always be some people who complain.  You volunteered to take this project on – it cannot be that hard – after all it is only CRM – customers, addresses and some property  viewing appointments.

Your boss – the Sales Manager – was really pleased as he really felt that it was something that he did not want to do.  This was your chance to shine.  Promotion beckoned.

Read more: The seven frustrations of DIY CRM – a story

Why CRM projects go south - Gill Walker's interview with Rashid Kotwal

Gill Walker says "I am too often distressed when I hear from people how they have taken been 'to hell and back again' by a CRM project". This is almost always because they missed one of the three key parts of the project:

  • Scoping
  • Solution Design
  • Training

In this interview with Rashid Kotwal, Gill Walker discusses those reasons, and how you can avoid the project failure caused by them. 


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Getting in touch with us is easy - we'd love to hear from you

Phone: +61(2) 8212 3480

Email: opsisinfo (at) opsis.com.au

Skype: opsiscrm

Postal address: GPO Box 2479, Sydney, NSW 2001

Office Address: Suite 1a,
993 Pacific Highway,

Pymble, NSW 2073

We're ready for Dynamics 365 July 2017 (v9).  Are you?

Microsoft Dynamics 365 training in Sydney

Opsis training materials are updated so you learn the new features - as well as the existing material.

Business Intelligence in Dynamics 365 - 4th December

Configuration of Dynamics 365 - 12th December

Sales and Marketing in Dynamics 365 - 7th February

Automation of Dynamics 365 - 16th February

Opsis Dynamics 365 Training schedule

Opsis also offer training on your site and other Microsoft Dynamics 365 and Microsoft Dynamics CRM training solutions.

Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.