This is the first in an occasional series of posts looking at how Opsis use ClickDimensions, the number one marketing add-on for Microsoft Dynamics CRM. Today we're looking specifically at email newsletter marketing.
In later posts, we'll look at how Opsis use other ClickDimensions marketing features including:
MS Dynamics CRM is a powerful tool for sales teams, with functionality and structure strongly aligned with the buyer's journey. It's also fantastic for customer service and looking after existing customers, especially with the recent Spring 2015 release. But it's not designed for easy email newsletter marketing.
We all know that follow up is essential for sales.
But how do you make your sales follow up better?
Consistently better. Every time. Whichever sales person is following up.
Here’s 10 ways CRM can help.
Is Salesforce for sale? The market leader in CRM is worth $50 billion, despite the fact that it's made a loss of $600m since 2001. Yet there have been rumours for the last two weeks that the company is on the market.
What does a potential sale of Salesforce mean for your CRM project? Especially if you are still trying assessing which technology best meets your needs.
The possible contenders seem to be:
Let's have a look at what some of those might mean.
The Dynamics CRM 2015 Spring Release is now live! All new CRM online environments will incorporate the release. Timing for the on-premises CRM 2015 release is not yet provided.
Get the full guide to FEATURE and INTERFACE changes in this release! Other online products including Microsoft Dynamics Marketing, Microsoft Social Engagement 2015 and Parature have also been updated.
The update includes great integration with other software packages so your latest CRM data is always at your fingertips.
Here are some of the highlights which got our attention in this release and how they can be used effectively for your CRM:
A CRM upgrade should be treated like any other project. That means it requires scoping, implementation, testing, training, and deployment. Here are our top tips for planning your successful CRM upgrade.
Why are you considering a CRM upgrade?
Since CRM 2011 update rollup 12, which was released in Australia in January 2013, Microsoft CRM has been cross browser compatible. This means that whichever browser – Internet Explorer, Chrome, Safari or Firefox you choose to use, you should have been able to use Microsoft CRM using that browser.
However, the truth is that it is not that easy. For some time we have been aware of a number of minor irritations that only occurred when using other browsers, such as a running a report with a date parameter which in Chrome did not show the calendar control. But recently the problem has become much worse.
Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.