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Microsoft Dynamics CRM and Microsoft Dynamics 365 Online or On Premise? Which is the most appropriate for you?

deciding between on prem and online

Deciding whether to select Microsoft Dynamics CRM / Microsoft Dynamics 365 Online or On Premise is probably one of the most important technical decisions in your project. And, it is not as simple as deciding how much involvement you want your IT team to have, how much time your IT team have, or that because you need access from outside the office, you have to have Online, or because your data must be kept secure you have to have on premise.

Nor is Microsoft Dynamics 365 Online the only way to get a Cloud solution.


This ebook is a review of a few of the many documents and blog posts that have been published about Microsoft CRM and its supporting architecture.  This ebook will give you some of the details so you can do the due diligence necessary to make a considered decision about which of Microsoft Dynamics CRM Online or Microsoft Dynamics CRM on premise is appropriate for you – before you make the move.

Undoubtedly there are pluses and minuses to both solutions.  As I have said elsewhere, it is well worth understanding how any advisor recommending a solution is being remunerated.  Is it by your results, billable hours or licences?

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Ways to Contact Opsis

Phone: +61(2) 8212 3480

Email: opsisinfo (at) opsis.com.au

Skype: opsiscrm

Postal address: GPO Box 2479, Sydney, NSW 2001

Office Address: Suite 1a,
993 Pacific Highway,

Pymble, NSW 2073

Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these.  Our focus is wholly CRM, and particularly Microsoft Dynamics CRM.  We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical  support and CRM training.