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This ebook is a review of a few of the many documents and blog posts that have been published about Microsoft CRM and its supporting architecture.  This ebook will give you some of the details so you can do the due diligence necessary to make a considered decision about which of Microsoft Dynamics CRM Online or Microsoft Dynamics CRM on premise is appropriate for you – before you make the move.

Undoubtedly, there are pluses and minuses to both solutions.  As I have said elsewhere, it is well worth understanding how any advisor recommending a solution is being remunerated.  Is it by billable hours or licences or by your resultsWhen your results are the motivating factor, you will probably get the best results.

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Published by Gill Walker


Who is Gill Walker?

Gill Walker is many things:

  • She is an author who loves spreading knowledge of CRM and specifically Microsoft Dynamics 365 via articles such as this;
  • She is an expert consultant who has been helping her clients with their Microsoft Dynamics 365 (and previously Microsoft Dynamics CRM and Microsoft CRM) challenges since 2002;
  • She is a professional trainer who shares her wide knowledge of Microsoft Dynamics 365 with her training delegates – so they can implement and manage their Microsoft Dynamics 365 more easily and effectively;
  • She is a speaker who shares her knowledge of varied CRM topics with her audiences;
  • She is a troubleshooter – who helps organisations with their sticky problems.

Please feel free to contact her via linked in (https://www.linkedin.com/in/crmconsultant/) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Why Opsis - and Gill Walker?

Gill Walker - Dynamics 365 trainer and expert consultant

Over the years, I’ve helped hundreds of people become proficient in Microsoft Dynamics 365 (and CRM), with training or mentoring.

For other people, I've been the troubleshooter, the problem solver, the Dr Fixit, the person who quickly gets to the nub of the problem and provides a solution.

I’m the expert at people’s fingertips, decreasing stress, solving problems, curing headaches, helping to build business and increase productivity with Microsoft Dynamics 365!

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Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.