Having the skills to locate issues within Microsoft Dynamics 365, without waiting for third party help, speeds up the time required to reach a resolution when Dynamics 365 has an issue. This may significantly reduce the time that Dynamics 365 is unavailable to users.
There are many different components to Microsoft Dynamics 365 - even if you are using Microsoft Dynamics 365 Online - and pinpointing which of them is causing a particular problem can be challenging.
This course is perfect for people who are responsible for supporting Microsoft Dynamics 365 - either for their own organisation or for clients - who want more understanding of the troubleshooting options.
At the end of this course, you have:
Participants on the ‘Troubleshooting Dynamics 365’ course should have a general understanding of the functionality in Microsoft Dynamics 365, equivalent to that achieved from the Getting Started with Microsoft Dynamics 365 course or Guide Me Guru and knowledge of Windows and Microsoft Office.
Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.