Project costs

Projects will be agreed to be fixed price or time and materials prior to commencement.  Fixed price projects require a scope prior to a price being given.

Fixed price projects

For a fixed price project which has been agreed to a specific scope, Opsis will invoice 20% upon commencement of the project or the project stage, 50% upon completion of development or project stage and the final 30% on completion of testing by the client.  The dates will be agreed in advance.
For workshops we will invoice 50% which is payable prior to the workshop and the remainder on presentation of the findings document.  Where initial invoices are presented less than 14 days prior to the commencement they are payable prior to commencement.
Any scoping changes after original sign off will be quoted separately and will need individual client sign off.  All sign offs must be by the project sponsor or their authorised representative.

Time and materials projects

Time and material projects will be invoiced weekly and accompanied by a timesheet detailing the work that has been completed.
Quotation time for modification requests will be billable regardless of whether amendments proceed or not.
Please remember that we sell time and expertise.  If a task takes less than 5 minutes then we do it for free.  However, when it takes more than 5 minutes, we charge for it.  We cannot stay in business if we give all our time away for free.

Cancellation and Rescheduling

Once specific dates and times have been agreed for project work and have been confirmed in writing by Opsis, the following cancellation fees shall apply:
• Within 2 weeks of the scheduled dates 100% of the quoted fee will be invoiced
• Within 8 weeks of the scheduled dates 50% of the quoted fee will be invoiced. Opsis will waive the cancellation fee for work which is rescheduled to a later date when it is cancelled giving at least 2 working days notice, but will invoice according to the original schedule.
All venue, equipment hire including hardware etc will be at the client’s expense even if not used due to a cancellation.
Hardware, software and other materials required for the project
Unless agreed otherwise in writing, any materials including hardware and software, purchased, rented or hired by Opsis on behalf of the client must be paid for in full prior to the order on the supplier being placed.

Development environments

Any development environments other than Microsoft Dynamics CRM running on a Virtual PC or on the client’s own hardware as agreed must be provided by the client.  This includes environments that can run independently of the client’s network and Active Directory. Any time lost due to these environments not be available and fully working will be billed.
All venue, equipment hire including hardware etc will be at the client’s expense.

Additional costs

Unless specifically agreed in writing the following costs shall apply to all contracted work:
Travelling expenses outside of post codes 2000 to 2250 will be charged at 65c per kilometre or full refund of travelling expenses upon production of receipts or tickets
Should Opsis be asked to incur costs for accommodation, flights, travel or any facilities or equipment hire prior to payment by the client, there will be 10% handling and administration charge.
Invoicing
Invoices are payable within 14 days of being raised or prior to work commencing as noted above.