These CRM resources and links have been selected to help you with both business and technical issues related to CRM. They include:
Opsis white papers and downloads look in depth at various aspects of CRM and how they can benefit your business. Examples and screenshots are based on Microsoft Dynamics CRM, but the strategic and commercial issues covered are relevant whatever CRM you use.
You can also find shorter articles on CRM business and strategy on the Opsis blog.
Our newsletter compiles insight from our blog, company updates as well as information on our products and services.
For information directly from Microsoft on Dynamics CRM, please look into our collection of CRM guides
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.