Since Microsoft first released Microsoft CRM 2011 (in early 2011) they have released several update rollups. Each update rollup fixes several problems that have been identified since the initial release. It is generally recommended that you keep your CRM patched with the latest release. However, it can often be difficult to know which update rollup has been applied to an installation of Microsoft CRM.
To determine which update rollup has been applied to your installation look at Help About (found on the File Menu. The Help About window will look similar to this image.
The update rollup that has been applied to your installation is indicated by the number in brackets after the CRM 2011, and in particular the final four digits. An explanation of the numbers and their corresponding release numbers is given below:
|CRM 2011 Update Rollup Number||Release date||Release date – Microsoft Update||Build number - Server|
|1||4 Apr 2011||26 Apr 2011||5.0.9688.1045|
|2||6 Jun 2011||28 Jun 2011||5.0.9688.1155, 5.0.9688.1157 (server)|
|3||26 Jul 2011||23 Aug 2011||5.0.9688.1244|
|4||22 Sep 2011||Was not released to Microsoft Update||5.0.9688.1450|
|5||25 Oct 2011||8 Nov 2011||5.0.9688.1533|
|6||12 Jan 2012||24 Jan 2012||5.0.9690.1992 (contains the Q4 2011 Service Release, and provides support for SQL 2012)|
|7||22 Mar 2012||27 Mar 2012||5.0.9690.2165|
|8||3 May 2012||22 May 2012||5.0.9690.2243|
|10||16 Aug 2012||11 Sep 2012||5.0.9690.2730|
|11||23 Oct 2012||10 Oct 2012||5.0.9690 TBD|
|12||29 Jan 2013||5.0.9690.3233|
|13||26 Mar 2013||5.0.9690.3233|
|14||11 July 2013||5.0.9690.3557|
|15||7 October 2013||5.0.9690.3731|
|16||22 January 2014||5.0.9690.3911|
|17||8 May 2014||5.0.9690.4150|
|18||24 September 2014||5.0.9690.4376|
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