The launchpad to your CRM success
Click here for your complimentary check up 

Call us now on +61 2 8212 3480

Get expert advice from Opsis on various aspects of CRM.

Achieving Sales Excellence with Microsoft Dynamics CRM

published 2014

Looks at 5 key features for Sales Managers in Microsoft CRM, and how they help manage, track and coach sales teams to improve performance and results. 


Scoping Your CRM Project

updated 2015

All you need to set up and run your own project scoping workshop.  Includes a Facilitator's Guide to assist in preparing for the workshop, as well as a worksheet for participants.


CRM 2015 - An Administrator's View

published 2014

The what, why and how of 15 new features in MS Dynamics CRM 2015, this paper will help you realise real value from your upgrade


Common CRM Enhancements - Configuring your System for Maximum Value

updated 2015

42 simple 'tweaks' to turbocharge your out-of-the-box CRM solution. Many of these great ideas apply whether you use Microsoft Dynamics CRM or not









Site Search

Ways to Contact Opsis

Phone: +61(2) 8212 3480

Email: opsisinfo (at) opsis.com.au

Skype: opsiscrm

Postal address: GPO Box 2479, Sydney, NSW 2001

Office Address: Suite 1a,
993 Pacific Highway,

Pymble, NSW 2073

Training your users

Training is a vital part of your CRM project - so you need to get it right.  It might even be the key part of your user adoption and hence project success.

Opsis end-user training is tailored to your CRM, your processes, your data and your needs. Opsis CRM end-user training shows your people how to fulfil their roles using your CRM.  So the learning transfers directly into your workplace.

Read more on end-user training

We also offer public courses for technical and business specialists.

Book public training courses

Contact us

Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these.  Our focus is wholly CRM, and particularly Microsoft Dynamics CRM.  We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical  support and CRM training.