This is a one day introduction course, suited to people ready to deploy Microsoft Dynamics 365 / CRM and technical implementers who want to understand the basic CRM functionality. It provides an overview of the main features available in Microsoft Dynamics 365 / CRM.
At the end of this course, you have an understanding of :
This course is delivered using vanilla (out of the box) Dynamics 365, so you will develop an understanding of the functionality that you get before embarking on any configuration or customisation.
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.