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Why Microsoft Dynamics 365?

Microsoft Dynamics 365 (including what was formerly Microsoft Dynamics CRM) is an easy to use, web-based complete suite of business applications software from Microsoft.  It offers several advantages to any organisation looking to improve their processes, especially in the areas of sales and business intelligence.

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Cloud or on Premise

microsoftcloud Microsoft Dynamics 365 can be installed on premise (or in your private cloud, or using Opsis OzCloudCRM) or used via Microsoft’s public cloud - CRM Online.  Many of the competing software solutions do not offer this choice.   onprem bl  

Security Model

padlock Microsoft Dynamics 365 has a sophisticated approach to security from the development of the application through to Dynamics operations and management. Whatever data security you need - be that very open, or very locked down, Microsoft Dynamics 365 will support it. key

Easy to deploy

 

Microsoft Dynamics 365 is easy to deploy. Without any configuration or customisation you get the benefit of many hundreds of organisations who have gone before you, and many thousands of hours of development, focussed on best practice. This means that Microsoft Dynamics 365 meets about 80% of most organisations' needs immediately.  Microsoft Dynamics CRM also includes tools that a typical power business user can learn to use to make necessary changes.  Additionally, it comes in a modular form, so you can buy what you need now, and later, when you are are ready you can expand.

And being from Microsoft, Microsoft Dynamics 365 works very well with Microsoft Outlook, other members of the Microsoft Office family, Microsoft Sharepoint and many other applications that your people already know and use.

Microsoft Dynamics 365 works with all the popular browsers, Chrome, Microsoft Edge, Safari - if you are a Mac user, Firefox and Internet Explorer.  It also can be used on all smartphones and tablets, so your team members can keep up to date wherever they are.

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Broad functionality

suite of applications 

Microsoft Dynamics 365 is a fully featured CRM solution.  It contains everything that you would expect from a CRM technology:

  • Sales
  • Marketing
  • Customer Service
  • Customer Interaction Management 
  • Powerful reporting

Microsoft Dynamics 365 also benefits from Microsoft's other solutions, including their ERP, and offers Finance, Project Service and Field Service

 

To understand how Microsoft Dynamics 365 will help your business improve your Customer Relationship Management schedule your call with one of our CRM gurus today.

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Ways to Contact Opsis

Phone: +61(2) 8212 3480

Email: opsisinfo (at) opsis.com.au

Skype: opsiscrm

Postal address: GPO Box 2479, Sydney, NSW 2001

Office Address: Suite 1a,
993 Pacific Highway,

Pymble, NSW 2073

Contact us


Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these.  Our focus is wholly CRM, and particularly Microsoft Dynamics CRM.  We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical  support and CRM training.