Gill Walker has a passion for CRM, and for sharing her knowledge about CRM in Microsoft Dynamics 365. Gill is a CRM trainer and an all-round Microsoft Dynamics 365 and Microsoft Dynamics CRM guru as well as a keynote speaker. She loves getting underneath the problem and making it easy for you to understand. Gill fervently believes that people are more capable than they let on, and loves to work with all users to give them the confidence to fly with CRM.
Gill says "I especially like making esoteric information easily understandable for everyone, even if they know little about CRM, technology or IT".
Gill Walker’s keynote speaking topics include:
There is little point in capturing all your customer / client and prospect information, and diligently entering it all into Microsoft Dynamics 365 (or Microsoft Dynamics CRM), if neither you nor anyone else can get it out in a meaningful way.
Gill is a CRM Thought Leader who has interviewed with various people including:
Gill Walker’s CRM thoughts have been published in several places including:
Gill Walker has spoken at
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.