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What’s new in CRM 2016
Microsoft are releasing new CRM functionality twice yearly.
This half day overview seminar highlights the new functionality that Microsoft have released in the latest upgrade. This course includes the new features of CRM 2016 and the new features that will be released in Update One for CRM 2016.
At the end of this course, you have:
- An understanding of new features in CRM
- An understanding of how the new features will benefit your organisation
- Up to date knowledge of recent changes/additions to CRM
Target Audience
- People thinking of upgrading Microsoft CRM
- People preparing for the mandatory upgrade with CRM Online
Course length
A half day
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Ways to Contact Opsis
Phone: +61(2) 8212 3480
Email: opsisinfo (at) opsis.com.au
Skype: opsiscrm
Postal address: GPO Box 2479, Sydney, NSW 2001
Office Address: Suite 1a,
993 Pacific Highway,
Pymble, NSW 2073
Work your CRM, not your team!This white paper lists 42 common enhancements Opsis clients use to get more from CRM. How many of them could improve your processes and your results?
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Contact us
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.