In our Technical CRM training courses, Opsis look at various aspects of Microsoft Dynamics CRM to help your technical support team or your implementation team gain a better understanding of the technology of Microsoft Dynamics CRM.
At Opsis we specialise in maximising your implementation and use of Microsoft Dynamics CRM, both Microsoft Dynamics CRM Online and Microsoft Dynamics CRM on-premise so YOU do get the most of your CRM and also create your independence and ownership of your CRM solution. Your trainer, in all of these courses, is a real world CRM consultant who has seen and used these techniques on real CRM projects, helping a range of organisations with their CRM.
All Opsis education focusses on the “why” as well as, rather than just, the “how”, of the various topics and techniques.
Like all of our training, these courses are very hands on and you will leave with an understanding of why certain techniques offer benefit and when they should be used, and also when they are not the best option to use.
We offer a range of technical CRM training options including:
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.