CRM projects can be complex. The concepts are simple, but each implementation is unique, tailored to your business and your needs. CRM can be like chess - simple to learn but a lifetime to master. And not all CRM implementations are as straightforward as they could have been - for a variety of reasons. So if something's not running smoothly, it can be hard to pinpoint the issue.
ExpertAssist can be used for specific problem solving, or for ongoing CRM mentoring while you build your own solution.
CRM projects can seem like Henry Longfellow's little girl - "When she was good, she was very good indeed. But when she was bad she was horrid".
|Opsis' ExpertAssist - help and advice with challenging CRM questions and CRM problems with Microsoft Dynamics CRM|
Opsis' ExpertAssist is a great way to get guidance from a CRM expert who has years of experience solving problems just like these, when you're not sure where to start.
ExpertAssist gives you and your team a half day or a full day session with our Lead CRM Consultant, Gill Walker, where you set the agenda.
You might even want a mix of all the above!
Whatever you want, Gill will use her decades of CRM experience to solve your problems. She'll do it on the spot wherever possible. Alternatively, you may get guidance on a direction to take, or there may be an issue to investigate and follow up on. Whatever it takes. That's the ExpertAssist motto!
If you haven't worked with Opsis before, ExpertAssist is an ideal way to meet us and get immediate benefit from our experience and understanding of CRM.
We also have clients who have run a series of ExpertAssist sessions for different parts of the business to reinforce earlier training on CRM or support the team on how to handle new business needs or scenarios which have arisen since CRM was first implemented.
If you'd like some expert CRM advice to help tackle some of your CRM challenges, contact Opsis today!
Gill has written a story about the seven challenges of DIY CRM - read it here.
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.