Opportunity comes from the new features, functions and capabilities in the upgrade. At least some of these new features, functions and capabilities are likely to be beneficial to your business. They may make processes more efficient, provide information more easily or enable totally new functionality.
Risk comes from a range of factors:
On the other hand, if you don’t upgrade, you will eventually find yourself with an unsupported version of Microsoft Dynamics 365 – which presents another kind of risk. Plus, your system capability will fall behind industry standard, so it will be hard to maintain competitiveness. Upgrades can sometimes be delayed, but they can’t be avoided. Your best option is to prepare and plan before you upgrade.
With Microsoft planning new functionality at least once a year, usually twice and major functionality once a year, keeping your team up to date can be challenging.
In an upgrade readiness workshop from Opsis, our experienced consultants work with your own CRM system to explore the impacts of the upgrade. We take away the uncertainty, so that you can plan and deliver a smooth upgrade. An upgrade which not only keeps your business running but makes it run better.
Schedule an upgrade readiness workshop with Opsis and you can experience the upgrade before it actually happens. The workshop takes half a day of your time and includes:
Contact Opsis to schedule your Upgrade Readiness workshop.
Please note we will also need access to your Microsoft Dynamics 365 in advance to prepare your test upgrade.
Opsis is an expert Microsoft Dynamics 365 CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM success, with Microsoft Dynamics 365. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of Microsoft Dynamics 365 services include CRM strategy, CRM scoping, Dynamics 365 implementation, technical support and Dynamics 365 training.