Links to Microsoft Dynamics CRM PDFs
The Opsis blog is where we post our articles - these may be thoughts about CRM,especially ideas to assist with your CRM implementations, upcoming events and seminars, key happenings in the Microsoft Dynamics 365 world such as an upgrade, a new services from Opsis or simply something that we feel is worth knowing.
Some of our articles are ebooks - free for you to download - and designed to help you with your CRM and particularly Microsoft Dynamics 365 projects.
This is a series of short video bites that show various ways that Gill Walker believes that a CRM project can be guaranteed success. In these videos, Gill Walker discusses key decisions that form part of your CRM project success - or otherwise.
Ask Gill is a series of short videos where Gill Walker responds to some common questions asked about CRM or by people new to CRM. She shows how successful CRM will deliver a range of business benefits.
You can watch videos of Gill speaking to a range of different audiences - in person and virtual - further down this page.
Gill delivered 'Hit Target with (transformed) TechTalks' at Microsoft Ignite 2020 at the International Convention Centre, Darling Harbour in Sydney
Gill spoke on "Security is the Chief Enemy of Mortals" at
PowerPlatformSaturday in Sydney
Gill spoke to the members of NRG1 and showed how all businesses, and especially small businesses, benefit from a CRM solution - which may or may not require technology and significant investment
Gill was a guest speaker at CPA week to help their members understand how to help their clients choose the best CRM for their needs
Gill gave a presentation on CRM Leadership at the inaugural meeting of the Illawarra Chapter of the Australian Institute of Management (AIM)
Gill shared the platform to speak on
'Essential Steps to Successful User
Gill spoke on 'Taming the Beast of
CRM Data' at CRM Saturday in Sydney
Gill is a frequent presenter and speaker at Women's BizApps NSW group. For Women's BizApps, she supports members in their learning of Microsoft Dynamics 365 and technical presentation skills.
Gill was the guest presenter at
InnovestSME's "Start Up Business
Ownership Certificate". She spoke on
'Why (small (ALL) Business need a CRM solution'
Gill delivered a webinar 'Take your Marketing to New Heights with Dynamics 365 and ClickDimensions' to introduce people to the benefits of ClickDimensions
Gill shared her 'Taming the Beast of CRM Data' presentation to the audience of Madinah Institute for Leadership and Entrepreneurship (MILE) as a webinar
Gill ran a virtual MB-200 study group to help members of Women's BizApps NSW meetup group (and others) pass the MB-200 - PowerPlatform Core + Dynamics Core exam
Gill Walker enjoys chatting - and so is often invited to share her thoughts on various podcasts. Some of those are here.
Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.