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Gill Walker's Speaking Show Reel

Gill Walker is your first choice for speaking to an audience about CRM (Customer Relationship Management). She speaks to a range of audiences, in person and virtually, about CRM - the philosophy, rather than the technology - and about Microsoft Dynamics 365.

In this showreel, you will see Gill sharing her knowledge to audiences ranging from small networking groups to larger conferences - in person and virtually. Gill Walker's video showreel includes segments from Microsoft Ignite 2020, Dynamics365 PowerPlatformSaturday in February 2020 in Sydney, and when she spoke for the NRG breakfast networking group.

Videos of Gill speaking to a range of different audiences - in-person and virtually -  are further down this page.

Gill Walker Exposing the Mystery of CRM Success

Gill has spoken for a range of events and organisations - in person and virtually

Microsoft Ignite The Tour where Gill Walker delivered 'Hit Target with (transformed) TechTalks'

Gill delivered 'Hit Target with (transformed) TechTalks' at Microsoft Ignite 2020 at the International Convention Centre, Darling Harbour in Sydney

PowerPlatformSaturday in Sydney where Gill Walker spoke on "Security is the Chief Enemy of Mortals

Gill spoke on "Security is the Chief Enemy of Mortals" at Power Platform Saturday in Sydney

Gill Walker helped members of NRG1 understand the benefits of a CRM solution to a small business

Gill spoke to the members of Parramatta's Chamber of Commerce NRG1 breakfast networking group.  She demonstrated how all businesses, and especially small businesses, as members of the NRG group tend to be, benefit from a CRM solution - which may or may not require technology and significant investment

Gill Walker was a guest speaker at CPA Week where she spoke on 'Choosing the Best CRM for you'Gill was a guest speaker at CPA week in 2015.  She presented "Choosing the best CRM for you" to help CPA members understand how to help their clients choose the best CRM for their needs

Gill Walker spoke on 'Leading a CRM change' at Australian Institute of Management (AIM) in 2016

Gill Walker spoke on "Leading a CRM Change" at the inaugural meeting of the Illawarra Chapter of the Australian Institute of Management (AIM).  This CRM Leadership presentation was very well received.

  Gill Walker spoke on 'Essential Steps to successful User Acceptance Testing' at the Software Testing Symposium (STS18) in Sydney

Gill shared the platform to speak on 'Essential Steps to Successful User Acceptance Testing'.

Gill Walker spoke on 'Taming the Beast of CRM data' at CRM Saturday in Sydney in 2017

Gill spoke on 'Taming the Beast of CRM Data' at CRM Saturday in Sydney

Gill Walker is a strong supporter and frequent speaker for the Women's BizApps NSW meetup group - both in person and virtually

Gill is a frequent presenter and speaker at Women's BizApps NSW group.  She supports members of Women's BizApps meetup group in their learning of Microsoft Dynamics 365 and their technical presentation skills.

Gill Walker spoke at Innovest SME in 2017 on 'Why all businesses need a CRM solution

Gill Walker was the guest presenter at InnovestSME's "Start Up Business Ownership Certificate".  Here, she presented 'Why (small (ALL) Business need a CRM solution' - a very important topic for aspiring and new business owners.

 Gill Walker delivered 'Taking your marketing to new heights with ClickDimensions' as a webinar for ClickDimensions

Gill delivered a webinar on behalf of ClickDimensions entitled 'Take your Marketing to New Heights with Dynamics 365 and ClickDimensions'.  This presentation introduced the audience to the Marketing Automation benefits of ClickDimensions

Gill Walker ran a webinar for Madinah Institute in 2017 

Gill shared her 'Taming the Beast of CRM Data' presentation as a webinar to the audience of Madinah Institute for Leadership and Entrepreneurship (MILE). 

 Gill Walker ran a study group to help members of the Women's BizApps group succeed with their MB-200 exam

Gill ran a virtual study group (conceived before COVID-19 hit) for Women's BizApps NSW meetup group (and others).  This group helped several of its members pass the MB-200 - PowerPlatform Core + Dynamics Core exam.

 Gill Walker was part of the corporate launch event for Dynamics 365 Group in Sydney and Melbourne in 2017


Gill Walker spoke frequently for City Business Swap between 2008 and 2012

Gill has spoken frequently at City Business Swap 

 Gill Walker speaking at Microsoft Ignite in 2020

 If you are organising an event or conference for your organisation, and you are looking for a lively speaker on the value of CRM - or perhaps a more technical aspect of CRM - Gill Walker would be your ideal choice. 

Security is the Chief Enemy of Mortals

security does not allow us to be complacent

In "Security is the Chief Enemy of Mortals", Gill Walker travels through the Microsoft Dynamics 365 CE security challenges, the moving parts of its security, and gives us some tips to survive the traps of setting up a security model within Microsoft Dynamics 365.  This video was made at PowerPlatformSaturday Sydney on Saturday 15th February 2020.

The requirements of a solution that provides models which protect sensitive data and enable collaboration, at first glance, seem impossible. But Microsoft Dynamics 365 Power Platform provides us with this - and in a way that meets the needs of small businesses, large businesses, and franchises.

Surviving Microsoft Dynamics 365 2020 R1 Update

10 minute presentation

surviving 2020 r1

Following the recent pattern of updates every six months, organisations using Microsoft Dynamics 365 Online have another raft of changes rapidly approaching.

This video is Gill Walker's presentation 'Surviving Microsoft Dynamics 365 2020 R1 Update' given at the 2020 kickoff of the Women's BizApps group meeting in February 2020 in Sydney.  In this short presentation, Gill provides a brief overview of the Microsoft Dynamics 365 CE changes coming in April 2020 with tips to ensure that you come out as a survivor.

Breaking the Barriers of Marketing Automation in Dynamics 365 with ClickDimensions

Gill Walker presented "Breaking the Barriers of Marketing Automation in Microsoft Dynamics 365 with ClickDimensions" at the Marketing Automation Summit in Sydney.


Since Microsoft Dynamics 365 (as Microsoft CRM 1.2) was launched in Australia in 2004, marketing has always been playing catchup.

ClickDimensions solves this problem by providing full marketing automation native to Microsoft Dynamics 365.

In this presentation, Gill Walker shares how ClickDimensions is your technology of choice to break the barriers of marketing (and marketing automation) if you are an organisation of any type using Microsoft Dynamics 365.

Gill highlights the key issues in Marketing Automation and shows how ClickDimensions delivers a return on investment.

Gill Walker presented "Breaking the Barriers of Marketing Automation in Microsoft Dynamics 365 with ClickDimensions" at the Marketing Automation Summit in Sydney, March 2019

For those of you who prefer to read, the full transcript is below.

Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.