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CRM - Why? Why small businesses need a CRM solution

In this presentation, part of InnovestSME's "Start-Up Business Ownership certificate", on 9th December 2017, Gill Walker highlights some of the key functionality that successful CRM should deliver to any business.

CRM is essential to the success of any business - large or small

This presentation shows the owners of start-ups, owner-operator, small businesses who have little experience of CRM, how a CRM solution is essential to their success - now and in the future.

The concepts covered include:

  • Why all businesses should include a CRM solution as part of their strategic plan
  • Different meanings of CRM
  • Benefits that successful CRM - regardless of the technology selected - will bring to you

Published by Gill Walker