Gill Walker sat down with Sam Gupta as a guest on his podcast. They talked about how WORM and broad education lead to CRM success. On the way, they discussed how to link ERP and eCommerce with CRM, the place for Marketing Automation besides CRM and looked at a few of the 'less than successful' projects which Gill has been invited to help rescue. They even mentioned how in CRM 'all roads lead to Rome!'.
To see how all these features link together within CRM success - or otherwise - listen to the complete conversation here.
Gill Walker was part of a round table brought together by Testhouse to talk about several aspects that decision makers should be aware of when setting up a Dynamics 365 project. This video is Gill's part of that discussion.
A Trojan Horse looks good - at first. But once inside, it causes havoc. Is this your CRM?
Recently, I chatted with Aaron Back of Dynamic Communities. Our conversation covered the challenges created by the speed of change in software, and specifically Dynamics 365, including cloud and Dynamics 365 Online, and the challenges that it causes.
The e-book that I mentioned is available here: 'Choosing Between Online and On-Premise'
I had a chat with Megan Del Borrello of Behind the Brand to talk about my entrepreneurial journey. The transcript of our conversation is here.
In "Birthday Cakes and Extensions", Deb Coviello - The Drop In CEO - and Gill Walker discuss an approach to software implementation that takes ideas from every day and use them to make your software implementation easier, quicker, and cheaper than many projects are today. Click on the button below to listen to our conversation.
Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.