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What to Expect in Microsoft Dynamics 365 CE Release Wave One 2021

In this video, Gill Walker gives you a rapid-fire overview of the changes coming to Microsoft Dynamics 365 CE Release Wave One 2021.

Gill Walker's technique for succeeding in Microsoft Dynamics 365 exams

Achieving Success in Microsoft Dynamics 365 exams

In just under ten months during 2020, Gill Walker passed four Microsoft Certified Professional Microsoft Dynamics 365 exams and developed a technique to ensure that you have revised everything necessary for the exam. In this video she shares this technique, which has delivered her success in four out four exams.

Given the importance that Microsoft is placing on people gaining certifications and not just gaining the certifications, but really gaining the skills and knowledge, this video provides useful tips for you and your team members.

Although this video focusses on Dynamics 365 exams, much of the content is relevant to all Microsoft exams - and perhaps even more broadly.

If you have any questions, or would like some assistance with your own, or your team members, exam success, please reach out to Gill

Breaking the Barriers of Marketing Automation in Microsoft Dynamics 365 with ClickDimensions

This is a more technically-focussed presentation than this title has been previously and includes a high-level comparison of Dynamics 365 Marketing and ClickDimensions.

Gill Walker delivered this presentation for the Brisbane Dynamics 365 user group - Gill was at home in Sydney, and the user group members and guests joined her via Microsoft Teams.

Overview Demo of Sales Functionality in Microsoft Dynamics 365

Gill Walker ran an online overview demo of Dynamics 365 for clients of CTO training in Queensland.  This demo focussed on the sales functionality of Microsoft Dynamics 365 and highlighted how this out-of-the-box functionality meets 80% (or more) of most organisations' needs - if it is used correctly.

Seven Sins of Dynamics 365 Training

Gill presented the "Seven Sins of Dynamics 365 training" to the Women's BizApps group in Sydney.  To see these seven sins, which are commoner than you might imagine, watch this video.  If you want any advice about your Dynamics 365 training, I am very happy to help.


Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal Consultant, Gill oversees all business operations and strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring.