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Gill Walker presents "All Roads Lead to Rome - Understanding is Key in Successful CRM"

Rome - the place where a civilisation came to an end, where an empire fell over, and where the Dark Ages began - represents failure in your CRM project. 

When a lack of understanding exists somewhere in your CRM project, the path will lead you to CRM failure. As the idiom goes, "All roads lead to Rome" - as with 85% of CRM and ERP projects that were deemed failed. 

What to Expect in Microsoft Dynamics 365 CE Release Wave One 2021

In this video, Gill Walker gives you a rapid-fire overview of the changes coming to Microsoft Dynamics 365 CE Release Wave One 2021.  She highlights what you should expect to change as release wave one comes to an environment near you!

Gill Walker's technique for succeeding in Microsoft Dynamics 365 exams

Achieving Success in Microsoft Dynamics 365 exams

In just under ten months during 2020, Gill Walker passed four Microsoft Certified Professional Microsoft Dynamics 365 exams and developed a technique to ensure that you have revised everything necessary for the exam. In this video she shares this technique, which has delivered her success in four out four exams.  If achieving success in Microsoft Dynamics 365 exams is one of your goals, watch this presentations TODAY!

Given the importance that Microsoft is placing on people gaining certifications and not just gaining the certifications, but really gaining the skills and knowledge, this video provides useful tips for you and your team members.

Although this video focusses on Dynamics 365 exams, much of the content is relevant to all Microsoft exams - and perhaps even more broadly.

If you have any questions, or would like some assistance with your own, or your team members, exam success, please reach out to Gill on 02 82 1234 80 or book a time for complimentary chat on https://calendly.com/opsis/30min .

Breaking the Barriers of Marketing Automation in Microsoft Dynamics 365 with ClickDimensions

This is a more technically-focussed presentation than this title has been previously and includes a high-level comparison of Dynamics 365 Marketing and ClickDimensions.

Gill Walker delivered this presentation for the Brisbane Dynamics 365 user group - Gill was at home in Sydney, and the user group members and guests joined her via Microsoft Teams.

Overview Demo of Sales Functionality in Microsoft Dynamics 365

Gill Walker ran an online overview demo of Dynamics 365 for clients of CTO training in Queensland.  This demo focussed on the sales functionality of Microsoft Dynamics 365 and highlighted how this out-of-the-box functionality meets 80% (or more) of most organisations' needs - if it is used correctly.