Gill Walker discusses client relationships and how CRM helps you manage them with Steve Brossman
In this 2009 talk with Steve Brossman of Business OnlineTV, Gill Walker highlights how a CRM solution:
- Gives you client information at your fingertips,
- Lets you see the results of efforts at a glance, and
- Enables you to easily stay in touch with clients
Additionally, CRM protects you against information loss when a team member leaves.