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The Changing Face of Customer Relationships

Gill Walker speaks at City Business Swap

In this presentation to City Business Swap, Gill Walker gives a rollercoaster overview of how business relationships have changed over the last century or so. Gill highlights how a CRM solution can enable a modern business, run by technology, remote from its clients, to deliver the quality of relationships that clients crave.

The lighting in the room was poor, so, the video above is edited.