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Gill Walker CRM Success Catalyst - Speaker-Educator-Mentor-Trainer–Troubleshooter–Project Manager In Person & Online Available Globally

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Gill Walker's Upcoming Speaking Events

Upcoming  conferences, workshops, and webinars - in-person or online - with Gill Walker, your CRM Success Catalyst where you can learn how to achieve you CRM Success. 



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Which Dynamics 365 certification path is right for me?

which certification

If you are involved in a Microsoft Dynamics 365 project - in any way - you are probably aware of the Microsoft Dynamics 365 certifications. Having an appropriately skilled team improves your results, especially given the speed that Dynamics 365 is evolving. Certification is a good way to confirm skills and knowledge.

But which certification is best for each of your team members - your technical team, your project managers, your product owners?

Becoming a Microsoft Dynamics 365 Certified Professional can be one of most demanding certification path in the CRM & ERP market.

This is the topic that Jabez LeBret and I will be discussing in this upcoming webinar.

However, Microsoft Dynamics 365 certifications can be a little confusing. This webinar will provide a clear overview on the different pathways available.

Gill Walker speaks five ways increase business profit CRM


Gill Walker presents: Five ways to increase business profit – with your CRM (online event)


22nd September 2021 (Wed), 7:30 AM - 9:30 AM AEST
Register here

This presentation is certainly not all about money - although we will touch on money.  Successful CRM is different in different organisations.  For sure, if you are in traditional sales, knowing more of the ways that CRM can help you make more money, and especially more profit is useful.  If you are in a customer support function, where your role is to respond quickly and accurately to customers' enquiries, knowing how CRM can enable to help, more customers in less time may be your reason.  In marketing, you probably want to know how the marketing automation part of CRM can move people further down the the funnel.  If you are not-for-profit, you may be most interested in how you can manage more events and more volunteers.  And finally, if you are in a supervisory position, you will want to know that your CRM can generate the reports that you need to see problems before they arrive, and to run your business.  Successful CRM can deliver all of this. 

In this highly informative and entertaining presentation 'Five ways to increase business profit – with your CRM' for the BBG Brisbane Business Forum, Gill Walker will:

  • Redefine business profit
  • Show you how you can increase your profit – regardless of industry – by using your CRM's powerful functionality
  • Reveal how successful CRM can help you achieve this outcome

With over two decades of CRM project implementation expertise, Gill will provide powerful and practical tips on how you can monetise and measure the value of your CRM, making it a highly profitable part of your business.

Gill presents what you need to consider to ensure that your CRM is destined for success.

Organised by Business Builders Group (BBG) - NextTech Speakers' Forum

Register via this link now - limited tickets available. Please make sure to select 22nd September as the date.

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your people, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

To download our e-book, "Five Fundamentals of a Foolproof CRM strategy", click on this button:

The Mystery of CRM Success - Unpacked