CRM Success Catalyst

CRM Success Catalyst - Gill Walker


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In conversation with NextTech - which Microsoft Dynamics 365 certification is right for me?

Recently I spoke with Jabez LeBret - the Marketing Director from NextTech - about Microsoft Dynamics 365 certifications.

Gill Walker speaks about her entrepreneurial journey with Mohammad Bashir 


In this interview with Mohammad Bashir of Entrepreneurs Empowerment Club, Gill Walker reveals her story, challenges, and aspirations as an entrepreneur in the CRM space.  She speaks about how she became the person she is today.

Get to know Gill Walker in-depth as she shares about the experiences, tools, and people that made her an empowered CRM Success Catalyst today.


Gill Walker in conversation with Sam Gupta

Gill Walker sat down with Sam Gupta as a guest on his podcast.  They talked about how WORM and broad education lead to CRM success. On the way, they discussed how to link your ERP and eCommerce with CRM, the place for Marketing Automation besides CRM and looked at a few of the 'less than successful' projects which Gill has been invited to help rescue.  They even mentioned how in CRM 'all roads lead to Rome!'.

To see how all these features link together within CRM success - or otherwise -  listen to the complete conversation here.

Microsoft Dynamics 365? " 'Is it a 'Trojan Horse' or an 'Arabian Steed' " with Testhouse

Gill Walker was part of a round table with Sug Sahadevan, Peter Thompson, Steve Williams and Stefani DiMiliani brought together by Testhouse to talk about several important aspects of a Dynamics 365 project that decision makers should be aware of when setting up their Dynamics 365 project. Testhouse focus on quality and testing within a wide range of IT projects, including Microsoft Dynamics 365. This video is Gill's part of that discussion.

A Trojan Horse looks good - at first.  But once inside, it causes havoc.  (When the Greeks defeated Troy, they achieved it by gifting the Trojans a wooden horse.  Inside the wooden horse Greek soldiers were hidden.  These soldiers, once inside the city and past all the previously impenetrable defences, overcame Troy.)  Is this your CRM?  Instead, you would probably like to have a CRM that can be compared to an Arabian Steed - fast and elegant.  An Arabian Steed CRM helps your users to do their jobs and achieve their goals more quickly.

The Speed of Change, What 'Cloud' Really Means and the Advantage of Keeping It Superbly Simple

Recently, I chatted with Aaron Back of Dynamic Communities.  Our conversation covered the challenges created by the speed of change in software, and specifically Dynamics 365, including cloud and Dynamics 365 Online, and the challenges that it causes. 

The e-book that I mentioned is available here: 'Choosing Between Online and On-Premise'


My other e-books are available here