Call us now on
+61 2 82 1234 80

Gill Walker CRM Success Catalyst - Speaker-Educator-Mentor-Trainer–Troubleshooter–Project Manager In Person & Online Available Globally

Ian Stephens and Gill Walker

Good, accessible CRM generates more sales

Recently I sat down with Ian Stephens of Enrich Training and Development - the guru of sales development training - to talk about whether an organisation should embark on the CRM journey.

You can listen to our converation, "Good, accessible CRM generates more sales" below.

There are five ways to increase profit – be that at salesperson, team or organisation level:

  1. more leads,
  2. more conversions (leads becoming customers)
  3. more sales per time period per customer,
  4. bigger sales when a customer buys, and
  5. more profit from each sale.

CRM can help with all of these methods of generating more sales - and you benefit from the compounding effect.  This compounding means that if you improve each of these by 10%, your overall improvement is not 50% but is actually 61%.

Successful CRM - good and accessible CRM - will also help with the effort behind sales success and creates the ability to draw out good information so you can make good decisions for your organisation.

Achieving successful CRM requires good quality education throughout the project and this ensures that people get over the 'hump' of changing to a new way of working.  For your end users, it is essential that the training is specific to each user and shows them how to do their job using the new CRM solution.

 

 

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your people, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • 1

Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

To download our e-book, "Five Fundamentals of a Foolproof CRM strategy", click on this button:

The Mystery of CRM Success - Unpacked

YouTube