Call us now on
+61 2 82 1234 80

Gill Walker CRM Success Catalyst - Speaker-Educator-Mentor-Trainer–Troubleshooter–Project Manager In Person & Online Available Globally

Never let a good crisis go to waste - turn the COVID-19 crisis into opportunities for your CRM

Winston Churchill - 'Never let a good crisis go to waste'

Take Winston Churchill's advice and turn this COVID-19 crisis into opportunities for improving your CRM project - while your team thrive at home.

Transcript of "Never let a good crisis go to waste - turn the COVID-19 crisis into opportunities for your CRM" - for those who prefer to read

We are currently living through very interesting times with the COVID-19 crisis, forcing large chunks of our workforce to work from home.  But this crisis creates opportunities for your CRM project; opportunities that might not be possible during normal times, opportunities that will allow your CRM usage to emerge from COVID 19 crisis stronger than it went in.

I am Gill Walker, CRM Success Catalyst from Opsis, and I'd like to show you how you can turn this time into an opportunity to achieve some CRM success.

Training can be run virtually, almost as effectively as in-person. COVID-19 is a fantastic opportunity to extend your team's understanding of CRM so they can ensure that your CRM usage arises more robust than it was at the beginning of this year.

  • Take this opportunity to extend your team's knowledge of the standard functionality of your CRM. This enables them to make helpful suggestions to extend CRM, for further benefits;
  • Deliver training so your users can leverage CRM to communicate and share data (insights) while working from home. Dynamics 365 works very well with Microsoft Teams, and other technologies also work with Microsoft Teams or other video conferencing technologies;
  • Help your executives use dashboards to visualise and understand what is happening in the business during the COVID-19 crisis.  This saves huge amounts of time, previously spent circulating and managing the documents required to keep on top of your sales and opportunities

Take Winston Churchill's advice and use this COVID-19 crisis to create opportunities for you to strengthen your CRM.

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your people, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  •  
  • 1

Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

To download our e-book, "Five Fundamentals of a Foolproof CRM strategy", click on this button:

The Mystery of CRM Success - Unpacked

YouTube