The launchpad to your CRM success
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Your Sydney-based CRM champions - experts in Microsoft Dynamics 365 (formerly Dynamics CRM)

We deliver training, advice, consultancy, and mentoring on all aspects of the 
implementation and support of Microsoft Dynamics 365  (formerly Microsoft Dynamics CRM) to bring you success with your CRM project

Getting started with CRM


Resolving issues with CRM


Maximising CRM


Starting out with CRM using Microsoft Dynamics 365

What can you do today to ensure that your acorn of a Microsoft Dynamics 365 CRM project does grow to become a mighty oak?

The first steps of your CRM journey can be daunting.  Here's one key piece of advice from Opsis: Put your business before the technology but still leverage the technology - without reinventing the wheel.

Resolving problems in Microsoft Dynamics 365

How can you take action today - be that pruning, training, or something else - with your CRM to make certain that problems do not get any bigger?

90% of people who implement a CRM technology do not maximise on their investment.  Are you getting everything that you want from your CRM?

The good news is, problem projects can be rescued. 

Extending your Microsoft
Dynamics 365

What needs to happen today to allow your Microsoft Dynamics 365 to reach its full potential - to become a mighty oak?

Most CRM implementations start with Sales, but what about Marketing and Customer Service?  Or integration with websites, or your accounting?

True CRM gives you insight into your business profitability.  Automation of repetitive tasks and integration with other systems enable information flow from the point of entry to everywhere it is needed - without rekeying.  Getting this right gives you the real benefit of CRM.


Getting started with Microsoft Dynamics 365 Resolving issues with Dynamics 365 Extending Microsoft Dynamics 365

Microsoft Dynamics 365 CRM training in Sydney

Introduction to Sales and Marketing - 25th September

Administration - 3rd October

Configuration - 9th October

Introduction to Automation - 12th October

Introduction to Business Intelligence - 23rd October

Troubleshooting - 25th October

Introduction to Sales and Marketing - 27th October

Administration - 30th October

Configuration - 1st November

Introduction to Business Intelligence - 6th November

Troubleshooting - 9th November

Configuration - 13th November

Introduction to Automation - 16th November

Opsis Dynamics 365 Training schedule

Opsis also offer training on your site and a range of other Microsoft Dynamics 365 and Microsoft Dynamics CRM training.

Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these.  Our focus is wholly CRM, and particularly Microsoft Dynamics CRM.  We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical  support and CRM training.