The first steps of your CRM journey can be daunting. Here's one key piece of advice from Opsis: Put your business before the technology but still leverage the technology - without reinventing the wheel.
What can you do today to ensure that your acorn of a project does grow to a mighty oak?
Resolving CRM problems
90% of people who implement a CRM technology do not maximise on their investment. Are you getting everything that you want from your CRM?
The good news is, problem projects can be rescued.
How can you take action today with your CRM to make certain that problems do not get any bigger?
Most CRM implementations start with Sales, but what about Marketing, Customer Service and Finance? Or integration with websites, accounting packages and other systems?
True CRM gives you insight into your business profitability from automation and integration because information flows from the point of entry to all the places where it is needed without rekeying.
What needs to happen today to allow your CRM to reach its full potential - to become a mighty oak?
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Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.