What can you do today to ensure that your acorn of a CRM project does grow to a mighty oak?
The first steps of your CRM journey can be daunting. Here's one key piece of advice from Opsis: Put your business before the technology but still leverage the technology - without reinventing the wheel.
Resolving CRM problems
How can you take action today - be that pruning, training, or something else - with your CRM to make certain that problems do not get any bigger?
90% of people who implement a CRM technology do not maximise on their investment. Are you getting everything that you want from your CRM?
The good news is, problem projects can be rescued.
What needs to happen today to allow your CRM to reach its full potential - to become a mighty oak?
Most CRM implementations start with Sales, but what about Marketing and Customer Service? Or integration with websites, or your accounting?
True CRM gives you insight into your business profitability. Automation of repetitive tasks and integration with other systems enable information flow from the point of entry to everywhere it is needed - without rekeying. Getting this right gives you the real benefit of CRM.
Opsis is an expert CRM consulting company. We are not an IT company, nor a management consultancy, although we often work with both of these. Our focus is wholly CRM, and particularly Microsoft Dynamics CRM. We are based in Sydney, NSW, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Our range of CRM services include CRM strategy, CRM scoping, CRM implementation, technical support and CRM training.