Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM


Call us now on
+61 2 82 1234 80

Consulting - education, training, implementation, and support for Microsoft Dynamics 365 & Power Platform

Opsis Consulting Services - Microsoft Dynamics 365 education, training, implementation, mentoring, support

As Sydney's only Microsoft Dynamics 365 consulting expert with over seventeen years dedicated to Microsoft Dynamics 365 and Microsoft CRM excellence, we offer a smorgasbord of education, training courses, implementation and ongoing support services to help you with your Microsoft Dynamics 365 - both now and into the future.  These include services that help you get started with your initial implementation of Microsoft Dynamics 365, solve a knotty problem in Microsoft Dynamics 365 or provide ongoing support once you are live with Microsoft Dynamics 365 and want more from it.  We also offer a range of training programs specifically for Microsoft Dynamics 365.

Getting Started with Microsoft Dynamics 365

Guide Me Guru - a free, gentle overview and walk-through of the main features and benefits of Microsoft Dynamics 365 to do in your time

Scoping Workshop for Microsoft Dynamics 365 - understand what you need from Microsoft 365 to get the best value for your business

Solving a knotty or challenging problem with Microsoft Dynamics 365

ExpertAssist - Dedicated time with one of Australia's longest-standing, certified Microsoft Dynamics 365 Solution Architects who is also a Microsoft Certified Trainer to solve your specific, knotty problem

CRM Healthcheck - when you want to be sure that your Microsoft Dynamics 365 is delivering as much as it can to your business, or find out where it could be improved

Support for Microsoft Dynamics 365

OpsisAssist - support for your Microsoft Dynamics 365, regardless of how you originally implemented it

Training for Microsoft Dynamics 365

Opsis offers a range of Training for Microsoft Dynamics 365.  Our courses include:

Why Opsis - for your CRM success?

Opsis is all about the simplicity, security and success of your CRM with Microsoft Dynamics 365 and Power Platform. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal CRM Success Catalyst at Opsis and creator of SuccessRM - your blueprint for CRM success.  My commitment is your success with Microsoft Dynamics 365 and Microsoft Power Platform. 
CRM success delivers business success.

My knowledge and experience are available to you, however you need it.

I am:

  • a speaker at conferences and networking events
  • 2023 Business Applications MVP (Microsoft Most Valuable Professional)
  • a Microsoft Certified Trainer (MCT)
  • a Microsoft Certified Professional with many awards including
    • Microsoft Dynamics 365 Sales Functional Consultant Associate
    • Microsoft Dynamics 365 Customer Service Functional Consultant Associate
    • Microsoft Dynamics 365 Power Platform App Maker Associate
    • Microsoft Dynamics 365 / Power Platform Solution Architect.
  • a ClickDimensions Certified Consultant
  • the Influential Business Woman of the Year 2021 Educator of the Year
  • the Influential Business Woman of the Year 2022 Most Trusted CRM Consultant
  • the Influential Business Woman of the Year 2023 Most Trusted CRM Consultant
  • Thinkers360 Thought Leader and Influencer for CRM
  • Toastmaster since 2012 and DTM (Distinguished Toastmaster) since 2020
  • Longtime member and 2021 Chapter President of Professional Speakers Australia (NSW). 

Gill Walker's showreel QR code

Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.