Gill Walker - BSc (Hons), Cert.Ed, MCP MCT
Your CRM Success Catalyst
Through hugely informative and entertaining keynotes and workshops, Gill Walker shows how to use your CRM to gain and retain the clients that you serve best to the benefit of your entire organisation.
Her audiences gain extraordinary value as she shows them how to get the most out of their CRM investment. Although Gill is a Microsoft Certified Trainer, her work is not software specific. She takes her in-depth knowledge to a wider set of principles and processes so you can monetise and measure the value of your CRM, making it a highly profitable part of your business.
Gill’s work inspires and excites sales people to use their CRM to improve their revenue, managers discover easier ways to strategise, and technical staff relish the opportunity to contribute to the bottom line.
Gill realised many years ago that organisations could achieve far more with their CRM – if they made a few simple changes to their approach. Education should take a much bigger role. Gill brings this passion to life with her keynotes, presentations, training and consulting.
Gill’s aim for any audience is for everyone to leave with an understanding of how to ensure that their CRM is a key factor in their success.
"I especially like making esoteric information easily understandable for everyone, even if they know nothing about CRM, technology or IT".
Gill Walker has spoken for:
Five Ways to Increase your Business Profit – with CRM
- What is business profit?
- How can you increase your business profit – regardless of your industry?
- How will your successful CRM help you achieve this?
Unpacking the Mystery of CRM Success
- Why is CRM success so elusive?
- CRM is Simple, but not Easy
- Why Assumptions make an Ass of You and Me
Taming the Beast of CRM Data
- Data is useless – information and knowledge are powerful
- How do we convert our data into valuable information?
- The options within Microsoft Dynamics 365 (or CRM) to enable you to make the right decisions based on your data
What clients say:
“Gill walked me through the CRM process, she made the complex simple to understand and gave me the tools to make important strategic decisions.”
Managing Director, Global Qi Alliance
“Gill has an innate ability to cut through the fog, and explain complex systems to newbies and experts in a clear and fascinating manner.”
Project Manager, Reliance Infocomm
“There is, quite frankly, no-one else in the market with as much experience and knowledge of the Dynamics CRM/CE ecosystem as Gill. I've worked with Gill many times over the years and would do so again without hesitation.”
Principal Consultant, Artis Group
“Gill ‘Walks on Water’ when it comes to CRM and I know that she will ask you to define what you really mean and want by CRM.”
Managing Director, Motivatories
Gill Walker was featured by:
With over a decade of speaking experience, backed up with two decades of CRM project implementation expertise, Gill will ensure that you have powerful, practical take-home ROI. Please consult with her to ensure a fully customised presentation that meets your required deliverables.
For her very rare combination of first-class technical knowledge, business awareness and outstanding communication skills, contact Gill through your preferred Speakers Bureau or Event Organiser or via the following contact details: