Your CRM success starts with sharpening the saw

Gill Walker teaches sharpening saw

Effective training ensures that all team members have the skills to create your CRM success

Training should be a part of any CRM project from start to finish. Good Dynamics 365 training ensures that you receive the optimum design for your project, so the CRM you end up with really does help your users rather than being an overhead.  When time is saved by omitting training, far more time will be lost later.

End user training guarantees that your users are confident in using the new CRM solution once you've gone live.

Technical training ensures that all of your technical team understand how and why certain tasks should be done - and NOT done!  Opsis technical training also includes courses which target specific Microsoft Dynamics 365 CE exams and awards.  We also provide courses on specific more advanced topics, for your power users who want to know more.

Opsis is Sydney's only dedicated Microsoft Dynamics 365 training provider. Opsis training is:

  • Flexible
  • Friendly
  • Focused - and perhaps even 

  • Fun

Meet your Opsis trainer

With Opsis, your instructor will be a Microsoft Certified Trainer and a real-world CRM consultant — who has witnessed the good, bad, and ugly of Dynamics 365 implementations. We create our very hands-on training materials and focus on the why and how of employing specific functionality or strategies. While our training will surely assist you in passing Microsoft Dynamics 365 exams, it does not solely help you pass certification exams. Opsis' Dynamics 365 training resources are designed to assist you in using and deploying Microsoft Dynamics 365 in the real world.

Challenge your thinking and build your Dynamics 365 skills

At Opsis, we are experts in getting the most out of Microsoft Dynamics 365. You may make the most of your Dynamics 365 project and gain independence, allowing you to manage the majority, if not all, of your Dynamics 365 on your own.

All Opsis courses are for Microsoft Dynamics 365 Online and Microsoft Dynamics 365 on-premise

Opsis provides a variety of Dynamics 365 courses to meet all your training needs before and after your CRM implementation. We offer public and private training sessions.  Our private training courses are usually held at your location, and are exclusive to your team members.

Why Opsis?

Opsis is all about the clarity, security, and success of your CRM with Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365. 
CRM success delivers business success.

My knowledge and experience are available to you, however you need it.

I am

  • Microsoft Certified Trainer (MCT)
  • Microsoft Certified Professional with
  • Microsoft Dynamics 365 Sales Functional Consultant Associate
  • Microsoft Dynamics 365 Customer Service Functional Consultant Associate
  • Microsoft Dynamics 365 / Power Platform Solution Architect.
  • ClickDimensions Certified Consultant.
  • Longtime member and 2021 Chapter President of PSA. 
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Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring for CIOs and other decision makers tasked with implementing Microsoft Dynamics 365.