Gill has spoken for a range of events and organisations - in person and online (virtually)

Microsoft Ignite The Tour where Gill Walker delivered 'Hit Target with (transformed) TechTalks'

Gill delivered 'Hit Target with (transformed) TechTalks' at Microsoft Ignite 2020 at the International Convention Centre, Darling Harbour in Sydney.

PowerPlatformSaturday in Sydney where Gill Walker spoke on "Security is the Chief Enemy of Mortals

Gill spoke on "Security is the Chief Enemy of Mortals" at Power Platform Saturday in Sydney.

Gill Walker helped members of NRG1 understand the benefits of a CRM solution to a small business

Gill spoke to the members of Parramatta's Chamber of Commerce NRG1 breakfast networking group.  She demonstrated how all businesses, and especially small businesses, as members of the NRG group tend to be, benefit from a CRM solution - which may or may not require technology and significant investment.

Gill Walker was a guest speaker at CPA Week where she spoke on 'Choosing the Best CRM for you'Gill was a guest speaker at CPA week in 2015.  She presented "Choosing the best CRM for you" to help CPA members understand how to help their clients choose the best CRM for their needs.

Gill Walker spoke on 'Leading a CRM change' at Australian Institute of Management (AIM) in 2016

Gill Walker spoke on "Leading a CRM Change" at the inaugural meeting of the Illawarra Chapter of the Australian Institute of Management (AIM).  This CRM Leadership presentation was very well received.

  Gill Walker spoke on 'Essential Steps to successful User Acceptance Testing' at the Software Testing Symposium (STS18) in Sydney

Gill shared the platform to speak on 'Essential Steps to Successful User Acceptance Testing'.

Gill Walker spoke on 'Taming the Beast of CRM data' at CRM Saturday in Sydney in 2017

Gill spoke on 'Taming the Beast of CRM Data' at CRM Saturday in Sydney.

Gill Walker is a strong supporter and frequent speaker for the Women's BizApps NSW meetup group - both in person and virtually

Gill is a frequent presenter and speaker at Women's BizApps NSW group.  She supports members of Women's BizApps meetup group in their learning of Microsoft Dynamics 365 and their technical presentation skills.

Gill Walker spoke at Innovest SME in 2017 on 'Why all businesses need a CRM solution

Gill Walker was the guest presenter at InnovestSME's "Start Up Business Ownership Certificate".  Here, she presented 'Why (small (ALL) Business need a CRM solution' - a very important topic for aspiring and new business owners.

 Gill Walker delivered 'Taking your marketing to new heights with ClickDimensions' as a webinar for ClickDimensions

Gill delivered a webinar on behalf of ClickDimensions entitled 'Take your Marketing to New Heights with Dynamics 365 and ClickDimensions'.  This presentation introduced the audience to the Marketing Automation benefits of ClickDimensions

Gill Walker ran a webinar for Madinah Institute in 2017 

Gill shared her 'Taming the Beast of CRM Data' presentation as a webinar to the audience of Madinah Institute for Leadership and Entrepreneurship (MILE). 

 Gill Walker ran a study group to help members of the Women's BizApps group succeed with their MB-200 exam

Gill ran a virtual study group (conceived before COVID-19 hit) for Women's BizApps NSW meetup group (and others).  This group helped several of its members pass the MB-200 - PowerPlatform Core + Dynamics Core exam.

 Gill Walker was part of the corporate launch event for Dynamics 365 Group in Sydney and Melbourne in 2017


Gill Walker spoke frequently for City Business Swap between 2008 and 2012

Gill has spoken frequently at City Business Swap 



Gill Walker speaking on 'Exposing the Mystery of CRM Success'Gill Walker's key topics

Gill's audiences gain extraordinary value as she shows them how to get the most out of their CRM investment. Although Gill is a Microsoft Certified Trainer, her work is not software specific. She takes her in-depth knowledge to a wider set of principles and processes so you can monetise and measure the value of your CRM, making it a highly profitable part of your business.

Screen Shot 2021 07 02 at 2.47.29 PMFive Ways to Increase your Business Profit – with CRM

  • What is business profit?
  • How can you increase your business profit – regardless of your industry?
  • How will your successful CRM help you achieve this?

Unpacking the Mystery of CRM Success

  • Screen Shot 2021 07 02 at 2.38.29 PMWhy is CRM success so elusive?
  • CRM is Simple, but not Easy
  • Why Assumptions make an Ass of You and Me

Taming the Beast of CRM Data

  • Data is useless – information and knowledge are powerful
  • How do we convert our data into valuable information?
  • The options within Microsoft Dynamics 365 (or CRM) to enable you to make the right decisions based on your data



Screen Shot 2021 07 20 at 3.34.22 PMScreen Shot 2021 07 20 at 4.08.26 PMScreen Shot 2021 07 20 at 4.10.38 PM

If you are organising an event or conference, and you are looking for a lively speaker on the value of CRM for sales, customer service, marketing or reporting - or perhaps on a more technical aspect of CRM - Gill Walker would be your ideal choice. 



More keynote presentations by Gill Walker

Why Opsis?

Opsis is all about the clarity, security, and success of your CRM with Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365. 
CRM success delivers business success.

My knowledge and experience are available to you, however you need it.

I am

  • Microsoft Certified Trainer (MCT)
  • Microsoft Certified Professional with
  • Microsoft Dynamics 365 Sales Functional Consultant Associate
  • Microsoft Dynamics 365 Customer Service Functional Consultant Associate
  • Microsoft Dynamics 365 / Power Platform Solution Architect.
  • ClickDimensions Certified Consultant.
  • Longtime member and 2021 Chapter President of PSA. 
  • 1

Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring for CIOs and other decision makers tasked with implementing Microsoft Dynamics 365.