A Comparison of Power Automate and Classic Workflow in Dynamics 365

PowerAutomate vs Workflow

Microsoft Dynamics 365  and Power Platform have several different ways to automate tasks for your users.  It is essential to know which is the best tool for a given requirement.  Each of these techniques (tools) has their role to play in a successful CRM project.  The majority of these techniques do not require coding skills, although they do still require a logical way of thinking. 

This blog is only looking at Power Automate and Classic Workflow.  It is one of a series of short blogs that I am developing as I write a flexible training course for Microsoft's PL-200 Microsoft Power Platform Functional Consultant exam.

Currently, neither Power Automate nor workflow will trigger conditionally on column values (For example, on a certain date in a date column).

Classic Workflow

Classic Workflow has existed since Microsoft CRM 1.0, although it has evolved significantly during that time.  Originally, workflows could only be background, although the last several versions of Microsoft Dynamics have had both background (asynchronous) workflows and real time (synchronous) workflows.

Power Automate

Power Automate is part of the Power Platform, and so is far newer.  The current recommendation is to use Power Automate for your background workflows.  New background workflow processes should be developed in Power Automate, and older ones should be migrated across over time.

Power Automate sits outside of your Power App.  Power Automate can link to applications outside of Power Platform, including non-Microsoft applications.

At the moment, Power Automate does not support real time workflows, so if you require autoamtion to happen immediately, you should continue to use real time classic workflows.

Comparison of the differences Power Automate and Classic Workflow

comparison of workflow and power automate

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your team, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Opsis is an expert Microsoft Dynamics 365 consulting company. Our focus is your Microsoft Dynamics 365 success - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  We offer Microsoft Dynamics 365 strategy, Microsoft Dynamics 365 scoping, Microsoft Dynamics 365 implementation, Microsoft Dynamics 365 technical support, Microsoft Dynamics 365 advice and guidance, Microsoft Dynamics 365 training and mentoring for CIOs and other decision makers tasked with implementing Microsoft Dynamics 365.