85% of CRM projects are deemed to have failed. A quick internet search on CRM failure will return millions of references. Why does this happen?
In SuccessRM - A Blueprint for CRM Success, Gill Walker returns to one of her favourite topics - how boosting understanding will reduce - and perhaps massively reduce - CRM project failure.
SuccessRM is your Blueprint to getting the technology to work for you, your team, your organisation.
Opsis is all about the simplicity, security and success of your CRM with Microsoft Dynamics 365 and Power Platform.
Hello, I'm Gill Walker, the Principal CRM Success Catalyst at Opsis and creator of SuccessRM - your blueprint for CRM success. My commitment is your success with Microsoft Dynamics 365 and Microsoft Power Platform.
CRM success delivers business success.
My knowledge and experience are available to you, however you need it.
I am:
Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Gill is the creator of SuccessRM - your blueprint for CRM success. We offer:
"Gill 'Walks on Water' when it comes to CRM and I know that she will ask you to define what you really mean and want by CRM."
"Opsis has helped us to better understand campaigns and the sales process in CRM and we can now see where productivity can be improved across the business."
"Gill's knowledge of the Microsoft CRM product was excellent and her recommendations allowed us to come up with practical ways of adapting the product to meet our unique requirements."
"Gill walked me through the CRM process, she made the complex simple to understand and gave me the tools to make important strategic decisions."
"Gill has an innate ability to cut through the fog, and explain complex systems to newbies and experts in a clear and fascinating manner."
"We thought Dynamics CRM couldn't be automated because we have such a varied and complex list of products, but we were wrong!"
"Gill Walker helped HNW Planning in scoping our project and in helping our own development staff to get up and started. Gill also helped with training and licensing options."
Opsis is about Microsoft Dynamics 365 success - your success. When the buck stops with you, you have to get your Dynamics 365 working, your users happy, or the correct reports, speak to Opsis.If you would like to boost your CRM Success or find out more about how Opsis can help you with your CRM, enter your contact details below to arrange a chat with Gill Walker, Your CRM Success Catalyst:
Gill has an innate ability to cut through the fog, and explain complex systems to newbies and experts in a clear and fascinating manner. She is very keen to deliver what I like to call the "perfect" training experience, which results in extremely satisfied customers.
