85% of CRM projects are deemed to have failed. A quick internet search on CRM failure will return millions of references. Why does this happen?
In SuccessRM - A Blueprint for CRM Success, Gill Walker returns to one of her favourite topics - how boosting understanding will reduce - and perhaps massively reduce - CRM project failure.
SuccessRM is your Blueprint to getting the technology to work for you, your team, your organisation.
Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions. We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia. Gill is the creator of SuccessRM - your blueprint for CRM success. We offer:
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