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Surviving Microsoft Dynamics 365 2020 R1 Update

10 minute presentation

surviving 2020 r1

Following the recent pattern of updates every six months, organisations using Microsoft Dynamics 365 Online have another raft of changes rapidly approaching.

This video is Gill Walker's presentation 'Surviving Microsoft Dynamics 365 2020 R1 Update' given at the 2020 kickoff of the Women's BizApps group meeting in  February 2020 in Sydney.  In this short, ten minute, presentation Gill provides a brief overview of the Microsoft Dynamics 365 CE changes coming in April 2020 with tips to ensure that you come out of the update as a survivor.

This presentation is a brief overview of the changes in functionality, with a focus on the deprecations.  If you want more details of exactly what will change and when, the Microsoft update documentation can be found here https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave1/ .

Here are the key dates for the 2020 release wave one.

KEY DATES FOR THE 2020 RELEASE WAVE 1
Milestone Date Description
Release plans available Jan 27, 2020 Learn about the new capabilities coming in the 2020 release wave 1 (April 2020 – September 2020) across Dynamics 365 and the Power Platform.
Early access available Feb 3, 2020 Test and validate new features and capabilities that will be a part of the 2020 release wave 1, which arrives in April, before they get enabled automatically for your end users. You can view the Dynamics 365 2020 release wave 1 early access features now.
Release plans available in additional 11 languages Feb 12, 2020 The Dynamics 365 and Microsoft Power Platform release plans are published in Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese (Brazilian), Spanish, and Swedish.
General availability April 1, 2020 Production deployment for the 2020 release wave 1 begins. Regional deployments will start on May 1, 2020.

Perhaps the change that may cause the biggest challenge to organisations - if they have not been fully licence compliant - is that team member licences will now be technically enforced, rather than relying on the implementation of the correct functionality using security roles.  Another big change is the enforcement of the unified interface.  This can be deferred until December, but by then, you will have to have upgraded eveything in your environment to the UCI.  There are also a large number of changes that should make using Microsoft Dynamics 365 easier for your users.

The Mystery of CRM Success - Unpacked

YouTube

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your team, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

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