CRM Success Catalyst

CRM Success Catalyst - Gill Walker

 

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Taming the beast of CRM data

There is little point in capturing all your customer / client and prospect information, and diligently entering it all into Microsoft Dynamics 365 (or Microsoft Dynamics CRM, or any other CRM), if neither you nor anyone else can get it out - and get it out in a meaningful way.

  • Data is useless – information and knowledge are powerful
  • How do we convert our data into valuable information?
  • The options in Microsoft Dynamics 365 (or Microsoft Dynamics CRM) to enable you to make the right decisions from your data

Behind any successful CRM solution lies great data.

So all the data's in your CRM. Now how do you get it out? And how do you turn that data into useful information?

Gill spoke on 'Taming the Beast of CRM Data' at CRM Saturday 2017 in Sydney

The Mystery of CRM Success - Unpacked

YouTube

Why Opsis?

Opsis is all about the clarity, security, and success of your Microsoft Dynamics 365. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal of Opsis.  My commitment is your success with Microsoft Dynamics 365.

My knowledge and experience are available to you through education, consulting, training your team, and speaking at conferences and other events.  I speak and train in person and virtually / online. 

I am a Microsoft Certified Trainer (MCT) and the President of the NSW chapter of Professional Speakers Australia (PSA).  I have been a Professional Member of PSA for several years.  I am a Microsoft Certified Professional and I hold the Microsoft Dynamics 365 Sales Functional Consultant Associate, the Microsoft Dynamics 365 Customer Service Functional Consultant Associate, and the Microsoft Dynamics 365 / Power Platform Solution Architect awards. I am also a ClickDimensions Certified Consultant.

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Five fundamentals of a foolproof CRM implementation strategy by Gill Walker

Five Fundamentals of a Foolproof CRM Strategy

To download our e-book, "Five Fundamentals of a Foolproof CRM strategy", click on this button: