The Hidden Cost of Shortcuts, Speed, and “We’ll Fix It Later”
Technical debt in Dynamics 365 is rarely a surprise. It’s a slow, predictable accumulation of small decisions that felt reasonable at the time.
This e-book is written for leaders who are accountable long after go-live. Executives, sponsors, finance leaders, and senior managers who are asked to approve CRM and Power Platform decisions they do not fully control, yet are expected to live with the consequences.
If your Dynamics 365 or Power Platform environment feels harder to change than it should, if delivery confidence has slipped, or if simple enhancements now require disproportionate effort, this is not a tooling problem. It is technical debt showing up at organisational scale.
What makes technical debt in Dynamics 365 especially dangerous is that it rarely looks like failure at first. Low-code and rapid delivery create a strong sense of momentum. Apps are built quickly. Automations appear overnight. Business teams feel empowered. On the surface, everything looks like progress.
Underneath, however, debt begins to form. Hard-coded values. Duplicated logic. Inconsistent data models. Assumed ownership. Governance deferred “until later”. None of these stop a system from going live. All of them quietly constrain it over time.
This e-book does not approach technical debt as a developer hygiene issue. It treats it as what it really is. A strategic business risk.
You will see how technical debt manifests at executive level. Not as messy code, but as missed forecasts, rising support costs, delivery friction, and the gradual erosion of trust in estimates and timelines. You will recognise the familiar language. “We used to be faster.” “Everything feels harder than it should.” “We may need to rebuild.”
The book draws on more than two decades of Dynamics and Power Platform experience across sectors, delivery models, and organisation sizes. It deliberately cuts through comforting myths. Methodology alone will not save you. Agile, waterfall, hybrid, citizen development, pro-code. All of them can succeed, and all of them can quietly accumulate crippling debt if early decisions are not treated seriously.
Rather than offering a generic best-practice checklist, the e-book explains why Dynamics 365 and Power Platform environments are uniquely vulnerable, where debt most commonly originates, and how disciplined organisations prevent “fast” becoming fragile. Governance, architecture, training, maintenance funding, reuse strategy, and visibility are explored as leadership decisions, not technical afterthoughts.
Crucially, this is not a build guide. It is a decision guide.
It is written to help leaders ask better questions earlier, recognise risk signals before they become crises, and understand which decisions are genuinely strategic, even when they look operational.
If you are responsible for ensuring that your CRM investment remains an asset rather than a constraint, this e-book will give you the clarity to see what is really happening beneath the surface, and the confidence to intervene before cost and complexity compound further.
Download the e-book if you want to understand the real cost of technical debt. Not in theory, but in the way it actually plays out inside Dynamics 365 and Power Platform environments.
Inside the eBook
- How technical debt shows up for executives—not just developers
- Why low-code environments amplify long-term risk
- The early decisions that prevent debt before it starts
- Real-world Dynamics 365 and Power Platform examples
- Practical strategies for scalable, sustainable solutions
Who It’s For
Executive sponsors, CIOs, IT leaders, and business decision-makers accountable for long-term platform success.