Dynamics 365 and Power Platform Implementation Oversight
Microsoft Dynamics 365 and Power Platform are powerful because they are designed to support real business decisions, not just automate processes.
When applied with intent, they enable organisations to connect data, people, and workflows in ways that improve decision-making, scalability, and operational confidence. When applied without clear direction, they can just as easily introduce cost, complexity, and delivery risk.
Our role is to ensure the platform serves outcomes first.
A typical Dynamics 365 and Power Platform implementation includes defining scope and success measures, designing the target process and information model, configuring standard capability, and then extending the platform only where it is genuinely required through automation, integrations, and selective custom development. It also includes the unglamorous work that determines whether the programme succeeds. Data discovery, cleansing, migration, security and role design, environment management, testing, training and adoption planning, and cutover readiness. Each component is manageable in isolation. The risk comes from how these parts compound, and how quickly early design decisions can lock in cost, complexity, and delivery constraints.
We provide independent guidance, implementation oversight and delivery support across Dynamics 365 and Power Platform, helping organisations translate intent into execution without losing control as complexity grows.
We provide independent guidance across Dynamics 365 and Power Platform, helping organisations translate intent into execution without losing control as complexity grows.
Solution Design & Architecture
Fit-for-purpose by design
We support design decisions that:
- Reflect real business processes and constraints
- Use platform-native functionality before custom build
- Enable future change without constant rework
- Reduce long-term technical delivery risk
Our focus is sustainability, not cleverness.
Delivery Simplification
Reducing complexity without disruption
Many environments become harder to manage over time.
We help organisations:
- Identify over-engineered or fragile design patterns
- Reduce plugins, custom code, and brittle automation where standard capability now exists
- Simplify configurations and customisations
- Reset delivery approaches that increase cost or risk
- Improve maintainability without restarting delivery
Often, small changes deliver disproportionate benefit.
Integration & Data Quality
Building trust in CRM data
CRM insight is only as good as the data behind it.
We help organisations:
- Clarify data ownership and responsibility
- Design integration patterns that support reliability
- Improve data quality at source
- Reduce manual workarounds and reconciliation
- Treat Dataverse as a governed source of truth, not just a data sink
The aim is data leaders can trust, and teams can rely on.
Reporting & Executive Insights
Insight leaders can actually use
Reporting should support decisions, not overwhelm.
We help design reporting that:
- Align to business outcomes and governance
- Distinguishes signal from noise
- Supports executive and operational decision-making
- Evolves as questions change
- Align reporting to roles across executives, leaders and operational teams
This is about clarity, not dashboards for show.