Gill Walker – CRM Success Catalyst, Speaker, Educator, D365 Project Manager, Microsoft Dynamics 365 Functional Consultant, Solution Architect, Advisor, Trainer, MCT, MVP, DTM

 

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CRM and Dynamics 365 Success e-books - by Gill Walker of Opsis

Gill Walker has written several must-read CRM and Dynamics 365 Success e-books. Gill wrote these e-books to make your CRM life easier. They are available at no-charge - absolutely free - just click on the image of each e-book that you want, and we will send you a link for immediate download.

 
Seven Essential Questions to Start Your CRM Journey on the Right Foot by Gill Walker Marketing Automation with Microsoft Dynamics 365 by Gill Walker Choosing Between Microsoft CRM and Dynamics 365 Online or On-Premise by Gill Walker Five Fundamentals of a Foolproof CRM Implementation Strategy by Gill Walker
Seven Essential Questions to Start Your CRM Journey on the Right Foot
(28 pages)
Marketing Automation with Microsoft Dynamics 365
(26 pages)
Choosing Between Microsoft Dynamics 365 Online or On-Premise
(32 pages)
Five Fundamentals of a Foolproof CRM Strategy
(38 pages)
       
Why 14 percent of CEOs want to junk their CRM and start all over again by Gill Walker Five Ways that Microsoft Dynamics 365 Enables a Sales Manager to Excel by Gill Walker Structuring the Product Catalogue Correctly for Your Organisation in Microsoft Dynamics 365 by Gill Walker Seven Steps to a Successful Trial of Microsoft Dynamics 365 by Gill Walker
Why 14% of CEOs Want to Junk Their CRM and Start All Over Again
(12 pages)
Five Ways that Microsoft Dynamics 365 Enables a Sales Manager to Excel
(18 pages)

Structuring the Product Catalogue Correctly for your Organisation
(45 pages)

Seven Steps to a Successful Trial of Microsoft Dynamics 365
(12 pages)

Opsis' approach to any CRM project is ensuring that the organisation benefits from an effective and profitable implementation – regardless of technology. Our particular focus is Microsoft Dynamics 365 CE, although our approach is valuable regardless of the technology selected.

Gill Walker, the principal of Opsis, and author of these e-books, is known as the CRM Success Catalyst and has an educational approach to CRM implementation rather than licence sales or billable hours. This educational approach, when followed throughout a project, delivers an implementation that makes the best use of the selected technology, well-trained users - at all levels - and implementers, and so ensures success.

Why Opsis - for your CRM success?

Opsis is all about the simplicity, security and success of your CRM with Microsoft Dynamics 365 and Power Platform. 

Gill Walker - Dynamics 365 trainer (MCT) and CRM Success Catalyst

Hello, I'm Gill Walker, the Principal CRM Success Catalyst at Opsis and creator of SuccessRM - your blueprint for CRM success.  My commitment is your success with Microsoft Dynamics 365 and Microsoft Power Platform. 
CRM success delivers business success.

My knowledge and experience are available to you, however you need it.

I am:

  • a speaker at conferences and networking events
  • 2023 Business Applications MVP (Microsoft Most Valuable Professional)
  • a Microsoft Certified Trainer (MCT)
  • a Microsoft Certified Professional with many awards including
    • Microsoft Dynamics 365 Sales Functional Consultant Associate
    • Microsoft Dynamics 365 Customer Service Functional Consultant Associate
    • Microsoft Dynamics 365 Power Platform App Maker Associate
    • Microsoft Dynamics 365 / Power Platform Solution Architect.
  • a ClickDimensions Certified Consultant
  • the Influential Business Woman of the Year 2021 Educator of the Year
  • the Influential Business Woman of the Year 2022 Most Trusted CRM Consultant
  • the Influential Business Woman of the Year 2023 Most Trusted CRM Consultant
  • Thinkers360 Thought Leader and Influencer for CRM
  • Toastmaster since 2012 and DTM (Distinguished Toastmaster) since 2020
  • Longtime member and 2021 Chapter President of Professional Speakers Australia (NSW). 

Gill Walker's showreel QR code


Opsis is an expert Microsoft Dynamics 365, Microsoft Power Platform and CRM strategy consulting company. Our focus is your CRM success, with Microsoft Dynamics 365 / Microsoft Power Platform or any CRM technology - not licence sales or billable hours. As Principal CRM Success Catalyst, Gill oversees all business operations, strategic planning and execution, yet she still believes in offering personal attention to each and every client, so as to understand their needs and offer tailored solutions.  We are based in Sydney, with clients in Sydney, Canberra, Melbourne, Brisbane and across Australia.  Gill is the creator of SuccessRM - your blueprint for CRM success.  We offer:

  • Strategy for your successful CRM
  • Microsoft Dynamics 365 and Power Platform
    • scoping
    • implementation
    • technical support
    • training
    • consulting, advice and guidance
    • assistance with your centre of excellence
  • Mentoring for CIOs and other decision makers tasked with implementing CRM.