Microsoft Dynamics 365 Training Australia
Practical, Expert-Led CRM & Power Platform Training That Drives Adoption
When organisations invest in Microsoft Dynamics 365, the technology is rarely the problem.
Adoption is.
At Opsis, we deliver structured, business-focused Microsoft Dynamics 365 training designed to build confidence, capability, and measurable results — not just software familiarity.
Led by Gill Walker, CRM Success Catalyst and former award-winning Microsoft MVP, our training programs help organisations:
- Increase user adoption
- Improve data quality
- Strengthen internal capability
- Reduce reliance on external support
- Maximise ROI from Microsoft Dynamics 365
Why Microsoft Dynamics 365 Training Matters
Microsoft Dynamics 365 and Power Platform are powerful ecosystems. But without structured training aligned to business processes:
- Users revert to spreadsheets
- Processes become inconsistent
- Automation is underutilised
- Data quality declines
- CRM projects lose momentum
Training is not an optional extra. It is a critical success factor.
Opsis training focuses on real-world application inside your organisation — using your processes, your terminology, and your goals.
Practical Training That Delivers Real Capability
Our training is designed for teams who need to get productive quickly with Microsoft Dynamics 365 and Power Platform. This is not generic theory. It is hands-on, scenario-driven learning aligned to how your organisation actually works.
Every session is focused on building capability you can apply immediately.
Flexible Delivery. Designed Around You
Training programs run from one to five days, depending on your objectives, depth required, and team experience.
We offer two delivery options:
- In person. Highly interactive, faster learning, stronger outcomes. This is where teams get the most value.
- Online. Convenient and effective when logistics require it.
If you want the best results, we strongly recommend in-person delivery.
Strong Value for Real Outcomes
From $2,997 for a one-day course
Covers 1 to 4 participants
Additional participants: $97 per person, per day
This model keeps training cost-effective while still allowing you to scale your team’s capability.
Why Teams Choose Opsis Training
- Tailored to your environment and use cases
- Delivered by experienced practitioners, not trainers reading slides
- Focused on adoption, not just features
- Built to accelerate real project outcomes
Our Microsoft Dynamics 365 Training Courses
Explore our structured training pathways below. Each course can be delivered virtually or in person across Australia.
Getting Started with Microsoft Dynamics 365
Build a strong foundation for new users and project teams. Ideal for organisations beginning their CRM journey.
Advanced Microsoft Dynamics 365 Training
Deepen capability and unlock advanced reporting, dashboards, sales optimisation and business intelligence features.
Technical Microsoft Dynamics 365 Training
Master configuration, automation, security roles, data management and platform customisation.
End-User Training for Microsoft Dynamics 365 CE
Role-based, practical end-user training tailored to your system and business processes to maximise adoption.
ClickDimensions Marketing Automation Training
Optimise marketing automation, campaign tracking, lead scoring and email marketing within Dynamics 365.
Train the Microsoft Dynamics 365 Trainer
Build internal CRM champions who can train, coach and support long-term adoption across your organisation.
Guide Me Guru – Learn Before You Deploy
A structured introduction to Microsoft Dynamics 365 during your trial phase — ideal for decision-makers and evaluation teams.
Leading CRM Success – Executive Masterclass
A strategic one-day masterclass for executives, sponsors and CRM leaders focused on governance and long-term success.
Let’s Scope the Right Training for You
Every organisation starts from a different place. We will help you define the right duration, focus areas, and delivery format to maximise impact.
Get in touch to design a program that fits your team and your objectives.