Technical Microsoft Dynamics 365 Training

Master the Platform Behind the Scenes

Technical Dynamics 365 training session with instructor and presentation screen

Every great CRM needs someone behind the curtain — someone who can configure, customise, automate and optimise the system.

If you're the person people turn to when “the system isn’t working” — or you want to become that person — this training is for you.

Our technical Microsoft Dynamics 365 training builds the skills required to support, scale and evolve your CRM environment with confidence.

Talk To Us About Technical Training


Why Technical Training Matters

Out-of-the-box Dynamics 365 can only take you so far.

To truly align the platform with your business, you need the capability to:

  • Configure and customise the system
  • Automate processes and reduce manual work
  • Manage security and data integrity
  • Integrate with other systems
  • Troubleshoot issues without relying on external support

This is where technical capability becomes a strategic advantage.


What You Will Learn

  • Configuration & Customisation — tailor forms, fields, views and processes
  • Automation — Power Automate, workflows and business rules
  • Security & Permissions — control access and protect data
  • Data Management & Integration — keep systems clean, connected and reliable
  • Troubleshooting — diagnose and resolve issues quickly
  • Administration — manage environments, users and governance

Our Technical Microsoft Dynamics 365 Courses

Choose from the specialised training programs below:

 

Configuration of Microsoft Dynamics 365

Learn how to customise Dynamics 365 without code — including forms, fields, workflows and business rules.

View Configuration Course

 

Administration of Microsoft Power Platform and Dynamics 365

Manage environments, security, governance and system performance across Dynamics 365 and Power Platform.

View Administration Course

 

Microsoft Dynamics 365 Technical Boot Camp

A fast-track, hands-on program covering configuration, automation, administration and troubleshooting.

View Boot Camp

 

Microsoft Dynamics Power Platform & Dynamics 365 Exam Success

Prepare for certification with structured guidance and real-world context.

View Exam Courses


Who This Training Is For

  • System administrators
  • Power users
  • Technical consultants
  • Business analysts
  • IT teams supporting Dynamics 365
  • Organisations building internal CRM capability

If your organisation depends on Dynamics 365, having internal technical capability is not optional — it is essential.


Why Train with Opsis?

Opsis is not a generic training provider.

We are a specialist Microsoft Dynamics 365 consultancy.

That means:

  • Training is based on real implementation experience
  • We focus on practical, real-world application
  • You learn not just how, but why
  • Skills can be applied immediately

We don’t teach theory.

We build capability.


Ready to Build Technical Capability?

If you want to reduce reliance on external support and take control of your CRM environment, technical training is the next step.

Book A Technical Training Consultation

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Opsis – Building CRM Capability That Lasts.